Your customers
Every day, your customers commuting journeys are a series of events, to get them to and from work, with tasks along the way.
At Bizie, we believe busy people want to make tasks easier, using an integrated service that can control it all: in advance
Bizie Remote Ordering
Mobile Ordering App
Enable customers to order coffee and food in advance, for collection at either origin or destination pick-up points. Create a unique experience for customers where you become part of their daily routine.
Operator Module
See customer orders on one screen as they are submitted, with ability to accept to prepare/deny, see countdown
order timers and logical queuing of orders, smoothing preparation and delivery.
Telephone and website orders
Order entry screen allows you to take and process telephone orders, merging them into online and app queues. Instantly view Customer history of orders, preferences and loyalty/discounts.
Marketing
Fully integrated to push notification & email module for customer marketing. Build and action effective promotional campaigns targeting key client segments.
Delivery/Channels
Link to delivery providers and couriers for end-to-end digital delivery solution. Orders from delivery aggregators feed into the Bizie operator queue alongside your own orders.
Your POS or ours?
Full integration to your existing POS system and PSP, or use our own Bizie POS with instant integration to Worldpay or Cardstream payment gateways.
Analytics & Reporting
Real-time and historical data analysis creates instant insight on your customer actions, and helps you drive new business. Full analysis of staff performance allows fine tuning of resourcing.
Integration to 3rd party systems
Our solution and flexible API integrates seamlessly to other services, including train timetables, making it easy for customers to order and pickup as part of their regular daily commute.
Training and Support
Training starts with the first implementation, and continues until everyone is fully confident in the operation of the software for their role. Ongoing support is on hand to help with any operational or functional issues.
Loyalty
Bizie Loyalty module automatically assigns points and rewards. Bizie also integrates to third-party loyalty schemes.
Menu Upload
Send us your initial Menu and we will create it for you in the system. Update menu and product choices instantly and easily using our Menu Management System. Change prices and setup Discount offers instantly.
Mobile App
Let customers order in advance from their mobile
•Fully customizable easy-to-use app with Mobile payment
•Friction-less registration and customer database management
•Android and iOS compatible with Google Play and App Store release
•Supports both collection and delivery business models
•Collect at origin or destination during commute/journey
•Integration to transport and timetable services amongst other 3rd party services
•Push notifications for marketing and communication of order status changes
•EPoS, Loyalty, CRM, payment, and printer integration
•Standalone app or fully integrated within your existing app
Operator Module
Manage Customer orders easily, smoothing preparation and collection/delivery
•Operator console displays all live orders as they are submitted
•Operator chooses to Accept orders and then move them to In Prep status
•Timer shows status and time to collection/delivery of each order, adjusts pickup time when a train is delayed
•Logical queueing of orders allows barista to manage preparation
•Real-time management overview across single or multiple sites
•Data consumed by Analytics module to support dashboards of customer and staff actions
POS & PSP
Your POS or ours? Your payment gateway or ours ?
•Existing POS terminal integration on request
•Bizie POS provides full range of payment functionality
•Integration to your existing payment gateway
•Bizie already fully integrated to Worldpay and Cardstream
Analytics & Reporting
Create a window into your business to enhance decision making
•Real-time and historical data analysis creates instant insight on your customer actions, and helps you drive new business
•Full analysis of staff performance allows fine tuning of resourcing, gives transparency on preparation times, high volume order periods, etc
Training & Support
Reinforcing confidence and service with training and support for your team
•Training starts with the first implementation, and continues until everyone is fully confident in the operation of the software for their role
•Expert hand-holding during the go-live stage
•Ongoing support is on hand to help with any operational or functional issues