• Single platform merges all customer interaction across concessions & brands – one place for your customers to access all your services.
• White-label mobile, web-based & kiosk applications – create seamless access for customers online across any device and on-site at purpose built kiosks.
• Supports identity, real-time ordering, payment & loyalty solutions – a comprehensive range of client services can be combined into a single offering using the Bizie platform.
• Flexible payment journeys with payment gateway integration – create logical and efficient payment processes where payments flows can be segmented across multiple card processing and banking providers.
• End-to-end F&B & general retail ordering suite to drive additional sales – delight customers with an in-house ordering system that replicates the home delivery experience they are used to.
• Multi-site stock-taking, management & audit – control all elements of your business including staff allocation and monitoring.
• Real-time sales profitability monitoring & reporting – open a window on sales data that drives efficiency and focussed customer interaction in the most profitable areas of your business.
• Biometric ID solutions for customer registration & ongoing engagement – advanced identity solutions provide biometric identity and payments capabilities: customers can pay by simply scanning their finger.
• Business Process Automation across payments, retail & gaming industries – take your business to the next level while identifying and cutting costs.

The new app allows enhanced customer experience at the touch of a button. ​

• Set limits on the number of concurrent visitors based on space available.
• Customers use the Bizie to see real-time availability at service providers or specific stores.
• Customers use Bizie to book appointments with retailers, preventing the need to queue.
• Bizie can also manage the booking of mall services such as car parking, wheelchair hire etc.
• Bizie will work out a timetable and book appointments based on the stores a customer wants to visit and for how long.
• Bizie enables customers to modify, extend and cancel appointments as necessary.

Creating a new shopping experience through advanced customer engagement.
Customers use the Bizie to book appointments. Bizie automates an efficient journey around the shopping centre to suit the customer's agenda. ​

*Brands are provided for representative purposes only and do not necessarily reflect current Bizie partners.

75% of customers would be more likely to visit a shop or service provider if they could book an appointment in advance.

80% of customers are not willing to wait more than 15 minutes to enter a retail store.

• Prevent loss of customers who don't want to queue whilst adhering to government regulations.
• Enable customers to share information with retailers in advance so they can optimise the customer experience upon store arrival.
• Use push marketing to drive footfall during quieter times. Specifically target customers based on prior engagements or proximity to store.
• Drive click and collect orders through Bizie and allow customers to pre-order products.
• Powerful data that allows improved resourcing plans and ability to drive business during quieter times by offering promotions to targeted customers.
• Dynamic controls to adjust capacity or other variables depending on traffic levels.

(Retail Economics, 2020) and (COVID19 impact on consumer shopping habits, 2020)

Founded by its Managing Director Peter Kriskinans, at the core of Bizie’s product is a complex event-processing engine capable of delivering millions of concurrent, personalized and omnichannel interactions.

The team at Bizie has vast experience running real-time customer transaction applications and providing consultancy across multiple industries including Financial Services, Technology, F&B and Hospitality.

Next Steps
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